21 days old


Adelphi University
Garden City, New York 11530
  • Job Type
  • Job Status
    Full Time

A growing university with an inspiring mission to transform the lives of its students, Adelphi University, New York has key elements for success in place: strong new leadership, world-class faculty, a compelling new strategic plan and an extraordinary commitment to diversity. Now we seek a Chief Human Resources Officers to lead the transformation of the University’s human resources operations.


Adelphi University in New York invites nominations and applications for the position of Chief Human Resources Officer (CHRO). The CHRO reports directly to the Executive Vice President for Finance and Administration (EVPFA) and is a crucial member of his leadership team. The CHRO will work closely with the Executive Vice President and other executives to advance the institution’s overall strategic objectives and strategic plan, Momentum.


Founded in 1896, Adelphi University is a nationally-ranked, research doctoral private university. With more than 7,600 students, the University offers more than 100 different degree programs at the bachelor, master’s, doctoral, and professional levels.


Adelphi University’s annual revenues from all sources were over $250 million in FY 16-17. Operating expenses average around $200 million per year, and the endowment for the University is approximately $180 million. 


Adelphi University seeks a collaborative and persuasive CHRO with a distinguished record of outstanding professional service and accomplishment. The ideal candidate will have high-level administrative leadership capacity, excellent communication and interpersonal skills, and the ability to lead and implement change in a consensus-driven and proactive manner.


Applicants should possess significant experience as a senior executive in higher education, foundation, government or business organizations of relevant size and complexity with deep and broad experience in human resources, including compensation, benefits, employee development, leadership, diversity and inclusions, legal regulations as they pertain to human resources and EEOC matters.





The CHRO will join a University culture that values both a highly collaborative and consensus-driven approach and one in which the ability to forge strong working relationships and partnerships across divisions is particularly appreciated.


The CHRO is a newly formulated role at Adelphi University, created as a result of careful consideration of campus needs, as well as a review of best practices among peer institutions nationwide.   The CHRO will have oversight and responsibility for overseeing the human resources operations at the University and providing administrative support for over 3,400 employees – including 1,000 faculty, 800 staff, and 1600 student employees.   The core functions are comprised of the following areas:


•             Strategic Initiatives – position review, succession planning, collective bargaining, compensation and benefit benchmarking, and performance dashboards

•             Human Resources Lifecycle Process Administration – recruitment, onboarding, compensation management and severance

•             Benefits Administration – enrollment and administration of benefit plans for retirement, medical, disability, insurance, tuition remission, etc.

•             Program Compliance – assessment and administration of compliance with federal, state and local regulatory requirements

•             Employee Development and Support – training, development, communication

•             Labor Relations – dispute resolution, collective bargaining


The University recently completed an external review of its human resources operations and is beginning to prioritize the recommendations that will be implemented.  The CHRO will be tasked with evaluating and transforming the department including the current organizational structure, business processes and use of technology.  The goals of the transformation will be to enhance efficiency, increase the level of support provided to the community and manage risk.


Another aspect of the position will be to provide insight on best practices in human resources operations and help to implement such practices in the current service delivery model.  In particular benchmarking compensation, benefits, structure, and positions will all be critical.  Additionally, the University is embarking on a project to develop performance dashboards in many of its functional areas, and it is expected that the CHRO will participate in expanding the use of data analytics in the human resources area to assist the University in its strategic decision-making process.


The CHRO must possess an understanding of regulatory requirements in the human resources area and have excellent analytical and communication skills.  The position will also require experience with labor relations including negotiation of collective bargaining agreements and employee dispute resolution.


Finally, CHRO will help create an Office of Human Resources that is seen as a positive resource for all members of our community: leadership, faculty, staff, and student employees. The CHRO will be expected to provide strategic input to executive leadership and proactively bring forward ideas and plans that help our community thrive.






1.            Review current organizational structure, process, and technology in the current state and provide recommendations to enhance operations and quality of service.  The following areas are viewed as the most critical to address:


  • Position Review
  • Recruitment
  • Onboarding
  • Benefits Administration
  • Compensation Management
  • Goal Setting and Performance Management
  • Severance and Retirement
  • Training and Development
  • Regulatory Compliance
  • Employee Relations and Dispute Resolution
  • Succession Planning
  • Performance Measures and Reporting


NOTE:  The CHRO will be expected to oversee these processes for all employee groups including faculty, staff and students.  With regard to faculty, the CHRO will work closely and coordinate tasks with the Office of the Provost, faculty and faculty leadership with regard to hiring, compensation review, professional development and employee relations.

2.            Identify industry best practices and benchmark the University against peers when evaluating the current state.

3.            Develop implementation plans to transform elements of human resources operations.

4.            Oversee personally and through subordinate managers, the daily activities of the Offices of Human Resources.

5.            Interact directly with attorneys and consultants regarding all areas of responsibility.

6.            Establish and maintain annual budgets for human resources operations and support.



1.            Coordinate communication with University Communications Department so that there is an improved look and feel for HR related data that is communicated to employees and prospective employees.

2.            Assess, design, develop, implement and communicate information regarding benefit and compensation programs.



1.            Build a robust compensation and position benchmarking capacity to better assist in recruitment and compensation management process.

2.            Develop an industry standard performance review and raise system for non-union employees.



1.            Establish, implement and communicate new employment, employee/labor relations policies and up-date and enforce existing HR policies on a regular basis.



1.            Negotiate or oversee negotiations of labor agreements and oversee grievance process for five unions.

2.            Enhance the current dispute resolution process and provide training to the community to assist in defining, administering and resolving issues.



1.            Assess HR related risk and ensure that the University is in full compliance with all applicable federal, state and local laws.



1.            Interact daily with managers, staff, and faculty personally on human resources and labor relations.

2.            Be a proactive resource for executive leadership on best practice issues for employee relations.



1.            Work collaboratively with the University’s Director of Risk Management to coordinate and ensure the University’s compliance with Title IX, AA/EEO, and ADA policies.

2.            Set up a robust system of professional development and communication to better inform the community regarding compliance requirements and enhance the effectiveness of the University’s investigation process.



1.            Participate fully as a member of the President’s Cabinet

2.            Serve as co-liaison to the Work-Life Committee of the Board of Trustees

3.            Perform other job-related duties as assigned.





To be effective, the CHRO must be a consummate professional who will embrace positive change and work well in a highly consultative environment within a culture of transparency and proactivity. He or she will be a confident, high-energy leader, a superb communicator, and an innovative thinker who focuses on both broad possibilities and opportunities as well as tangible results. Also, the CHRO will understand and respect shared governance and be an advocate for an environment that encourages teamwork, student success, inclusive decision-making and a sense of community across the University.

To best serve Adelphi University, the ideal candidate will have many of the following professional qualifications and personal characteristics:



•             Several years of progressively responsible human resources leadership roles with evident experience in the major functional areas of HR as noted in this position description.

•             Genuine commitment to the mission and values of Adelphi University;

•             Leadership skills with the ability to set challenging and attainable goals, set priorities, and work with and inspire others to high levels of creative performance, and to leverage ideas into action; able to lead and navigate as the University grows;

•             Strong influence and relationship skills, able to command respect and earn the trust of individuals within and outside the University;

•             Collaborative and team‐oriented leadership style; good judgment in recognizing talent and assessing where improvements are needed; the ability to make appropriate connections and build synergies; an open and creative approach to problem-solving and a willingness to address issues without territoriality; the ability to understand and enable diverse viewpoints and plans to achieve University goals;

•             Ability to positively lead change

•             Outstanding oral and written communication skills that are both respectful of different perspectives and can inspire stakeholders; 

•             Demonstrated commitment to embracing and enhancing diversity, affirmative action, and equal opportunity;

•             Experience with and commitment to the education, research, and service mission of a major university;


•             Strong knowledge of human resources business processes and industry best practices

•             Knowledge of faculty relations and tenured employees.

•             Knowledge of Human Resource federal, state and local regulatory requirements

•             Experience with risk identification and mitigation in the human resources area.

•             Strong ability to prioritize workload according to volume, urgency, etc.

•             Ability to be discrete and maintain high confidentiality on a wide range of issues.

•             Computer skills for using Administrative Systems, MV Query, Microsoft Word, Excel and Gmail.

•             Knowledge of appropriate Human Resource policies and procedures.

•             Ability to engage the Board of Trustees; state representatives, legislators, corporate, and other external stakeholders in the goals of the institution;

•             Skill as a negotiator and experience reviewing and realigning systems, policies and personnel; and ability to lead in a unionized environment;



•             Demonstrated ability to provide management oversight, leadership, and strategic direction; evidence of excellent organizational skills and organizational development skills, financial and human resources management skills; a clear sense of goals and timelines;

•             Experience in creating a highly responsive organization; ability to leverage limited resources while achieving innovative results;

•             Demonstrated ability to recruit, retain, and reward high-quality staff; a flexible, engaged, and open management style that delegates authority, empowers staff, sets high expectations, and holds departmental colleagues accountable;

•             A results‐oriented and evidence‐based leader who can introduce best practices and is unafraid to take measured risks and unconventional approaches in quest of excellence and reputational growth;

•             A fair, firm, and compassionate administrator who can confront and make difficult decisions, resolve conflict, and demonstrate and promote transparency, integrity and high ethical standards within the institution;

•             Demonstrated commitment to building community, embracing diversity and vigorously promoting equity and inclusion;



•             Collaborative skills in teaming with colleagues and working with an innovative, energetic faculty and a unionized non‐faculty workforce; able to work collegially across the institution, to build relationships and connections, and to motivate, mobilize and energize others to work together;

•             Dedication to faculty engagement and shared governance; willingness to engage in thoughtful discussion with faculty in envisioning and implementing institutional change and a commitment to support faculty efforts;

•             Able to work effectively with industry and corporate partners to find creative approaches to meet university and workforce development needs;



•             A Bachelor’s degree is required, with a preference for an advanced degree;

•             Evidence of ideas, imagination, creativity, passion, courage, optimism and good judgment;

•             Evidence of sophistication around institutional communication; excellent listening skills; capacity to understand nuance;

•             Outstanding interpersonal skills, energy, sincerity, self‐confidence, a “can‐do” and enabling attitude, combined with patience, perseverance, the ability to deal constructively with conflict and criticism, and a good sense of humor.

•             The highest degree of personal integrity.




•             AVP for Human Resources & Labor Relations

•             Director Employment, Employee & Labor Relations

•             Manager Benefits & Compensation

•             Human Resources Information Systems Supervisor

•             Executive Assistant




Salary is competitive, and the benefits package includes options for health/dental/life insurance, retirement, and a program of reduced tuition for dependents (some restrictions apply).


Apply online at: http://www.adelphi.edu/positions/


To learn more visit www.adelphi.edu.


Adelphi University is an equal opportunity/affirmative action employer committed to building a diverse workforce and strongly encourages applications from women, under-represented groups, members of the LGBT community, people with disabilities and veterans. Adelphi University is an EEO/AA employer.


  • Administrative / Clerical

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Garden City, New York 11530

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