25 days old

Director Employee Relations

Wake Forest Baptist Medical Center
Winston Salem, North Carolina 27157
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift


  • The Director of Employee Relations leads a team that administers the delivery of Human Resources (HR) solutions through ensuring compliance with HR polices, programs, practices and adherence of the organization to all relevant employment laws and regulations.
  • Provides strategic direction, leadership and expertise in the areas of Employee Relations & Policy Compliance. 
  • Manages the administration and evaluation of Human Resources policies, programs, and practices related to these functional areas. 
  • Functions as a center of expertise for HR Business Partners and leaders throughout the organization.


  • Requires Bachelor’s degree in Human Resources, a related field or equivalent experience.  
  • JD or Master’s in Human Resources or Employment Law preferred



1. Leverages analytical findings to identify organizational, functional and systemic trends relating to employee relations cases and makes improvement recommendations to executive leadership to minimize organizational risks.

  • Leads the development and implementation of a variety of qualitative and quantitative measures to track the effectiveness of Employee Relations processes.
  • Oversees, the creation of employee relations tools, programs, and processes to mitigate the factors negatively impacting organizational performance.
  • Responsible for effective leadership of the Employee Relations Function.

2. Builds and maintains trusting, collaborative relationships and alliances with others inside and outside of the organization, which help accomplish key business objectives.

  • Liaises with senior leaders in the Legal, Compliance Departments and Risk Management to ensure holistic review of employment matters.
  • Consults with and provides appropriate levels of information to HR Business Partners to collaborate with and enable HR Business Partners to support enhancement of positive Employee Relations.
  • Works with stake holder groups in ensuring an appropriate level of communication is maintained to implement sufficient internal controls.
  • Oversees the development of strategies and programs that educate others on employee relations issues and mitigates organizational risk.

3. Leads a team who independently directs, manages, conducts and follows through on employment-related investigations including, claims of discrimination, harassment, retaliation, or hostile work environment as well as other violations of organizational policy.

  • Leads a team who independently manages corrective action activities with the line of business and HR Business Partners to improve performance and behavioral issues as well as supporting the implementation of discipline decisions.
  • Provides ongoing education, training, and support to ensure team functions in a consistent manner, utilizing most up to date knowledge of effective ER practices.

4. Oversees the development of guidelines, policies and procedures for the proper handling of employee relations issues and investigations in accordance with applicable employment and labor laws.

  • Articulates implications of HR policies, laws, and regulations to senior leadership related to business-unit or organizational-wide decisions, policies, and processes linked to the strategic direction of the business.
  • Demonstrates expert knowledge of the laws and policies that affect the HR processes, programs, and/or strategies.
  • Develops and implements strategies, procedures and/or policies that are aligned with local, state, and federal laws, in partnership with legal counsel as appropriate, in unprecedented, ambiguous, or highly complex situations.
  • Leads the development and revisions to policies and procedures based on changes in laws and policies impacting HR practices.

5. Demonstrates knowledge of business operations and industry best practices and applies this knowledge to enhance HR processes and deliverables. 


  • Strong knowledge of federal and local always pertaining to employment matters
  • Strong leadership skills, including organization, project management, delegation and analytical skills
  • Ability to apply creative problem solving to various business issues
  • Strong knowledge of federal and local always pertaining to employment matters
  • Ability to successfully lead teams
  • Ability to communicate with all levels in the organization and influence key decision makers
  • Ability to facilitate and lead change effectively
  • Demonstrated knowledge and skills in financial management and budgets


  • Legal
  • Employment Literature
  • Compliance
  • Labor
  • Consulting

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Director Employee Relations

Wake Forest Baptist Medical Center
Winston Salem, North Carolina 27157

Share this job

Director Employee Relations

Wake Forest Baptist Medical Center
Winston Salem, North Carolina

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