11 days old

Human Resources Manager

The Cleaning Authority
Columbia, Maryland 21046
  • Job Type
  • Job Status
    Full Time


About Authority Brands 

Headquartered in Columbia, Maryland, Authority Brands, LLC is the parent company of two leading home service franchisors, The Cleaning Authority and Homewatch CareGivers. Together, our brands provide recurring home services through more than 300 franchise locations in the U.S., Canada and Latin America. We are dedicated to supporting individual franchisee growth through providing strong marketing, technology and operational support.

About the Opportunity

As the Human Resources Manager (based in Columbia, MD), you’ll be responsible for developing an HR department to align with business initiatives and growth across Authority Brand’s two Corporate offices in addition to strategic support to the company’s store locations. The Human Resources Manager will also provide day to day oversight of employee relations, compensation, retention, training & development, performance evaluations and coaching, onboarding, and will be responsible for fostering a culture of employee engagement and accountability.




  • Direct organization planning, evaluate organization structure, job design, employee forecasting and provide recommendations to the business.
  • Partner with business unit leaders to develop and deliver strategic human resource solutions to achieve defined business unit goals.
  • Participate in recruitment efforts ranging from hourly employees to high-level management.
  • Makes recommendations for new programs to achieve business goals and address concerns.
  • Maintain company benefit programs and make recommendations to remain competitive and rewarding yet financially responsible.
  • Ensure legal compliance with various government laws and regulations (e.g., EEOC, DOL and OSHA).
  • Communicate with employees about benefits, PTO, and other facets of their employment.
  • Respond to questions or complaints from employees in a professional and timely fashion.

Necessary Skills:

  • Superior Organization

  • Proactive Nature

  • Problem Solving and Conflict Management

  • Effective Communication Skills

  • Strong Sense of Ethics

  • Motivational

  • Prioritization/Multitasking Abilities

  • Training and Staff Development

  • Effective Negotiator 


  • Comprehensive Medical Insurance with Generous Employer Contribution

  • PTO Program

  • Dental/Vision

  • Employer Paid STD/LDT

  • Employer Paid Life Insurance

  • 401(k) with Employer Match 



  • 4 – 5 Years’ Experience in an HR Generalist/Management Role
  • Large Corporate/Multi-Brand/Franchising Experience a Plus

  • Bachelor’s Degree

  • HR Certification (SHRM/HRCI)



  • Administrative / Clerical
  • Benefits
  • Employment Literature
  • Employment
  • HR Generalist

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Human Resources Manager

The Cleaning Authority
Columbia, Maryland 21046

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Human Resources Manager

The Cleaning Authority
Columbia, Maryland

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