18 days old

Benefits Assistant

The People Concern
Los Angeles, California 90018
  • Job Code
  • Job Type
  • Job Status
    Full Time

You can make a difference! The People Concern empowers people to rebuild their lives. Our ambitious goal is to end human suffering, not just manage it. Join our dedicated and innovative team, improving the lives of the most vulnerable members of our community.

We are committed to the principle of equal employment opportunity for all applicants and employees, and we make employment decisions without regard to race, color, ethnicity, religion, gender, sexual orientation or preference, gender identity, gender expression, age, disability status, veteran status or any other protected status except where a bona fide occupational qualification exists. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Working under the supervision of the Manager of Compensation and Benefits, the Benefits Assistant is responsible for helping to administer The People Concern’s group benefit plans and associated tasks.  This position fosters effective relationships with employees across every level of the agency in order to ensure all staff understand the agency’s benefits plans and programs, resolve benefits-related problems, and ensure effective utilization of benefits tools.


  1. Provide day-to-day administration of health and welfare benefit plans (such as the 403(b) Retirement Plan, medical/dental/vision, life, long-term disability, COBRA, FSA, HSA, etc.) including enrollments and terminations in accordance with federal and state regulations and plan provisions, including, but not limited to:
    1. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
    2. Review, audit and process related invoices; resolve discrepancies to ensure accuracy and timely payment
    3. Act as liaison with carriers, third party administrators, and broker 
    4. Inform employees and applicants about plan provisions so they can make informed benefit decisions
    5. Prepare for and coordinate annual open enrollment and new hire processes and ensure new enrollments and benefit changes are completed within deadlines
    6. Ensure payroll deductions for all benefits plans are followed and administered correctly
    7. Coordinate extension of benefits for departing employees 
    8. Consult with Manager when needed to respond to inquiries and for complaint resolution regarding benefits
    9. Create and maintain employee benefit files in electronic personnel file system and other systems as appropriate
    10. Assist with preparation of communication materials, strategies and plans to enhance employees’ understanding of benefits offerings
  2. Assist Manager with compensation-related activities
  3. Coordinate and conduct new employee orientation on an as-needed rotating basis along with other Human Resources team members



  1. High School diploma or GED and minimum four years’ relevant work experience required; Bachelor’s degree preferred
  2. Minimum one year’s experience with online benefits administration systems/HRIS required
  3. Knowledge and understanding of benefit plans, insurance regulations, third party administrators, COBRA, and related state and federal laws and regulations
  4. Strong customer service orientation required.  Must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others
  5. Must be able to maintain confidentiality and appropriately handle sensitive information
  6. Strong attention to detail required to produce thorough, accurate and high-quality work 
  7. Able to manage multiple tasks and responsibilities, and meet deadlines
  8. Excellent written and verbal communication skills
  9. Proficient in MS Office (Word, Outlook, Excel)
  10. Bilingual Spanish is a plus


Posted: 2019-10-30 Expires: 2019-11-29

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Benefits Assistant

The People Concern
Los Angeles, California 90018

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