29 days old

Director of People and Culture

Washington, District of Columbia 20036
  • Job Type
  • Job Status
    Full Time



About Opportunity@Work:

Opportunity@Work is a nonprofit social enterprise with a mission to expand access to career opportunities so that all Americans can work, learn, and earn to their full potential in a dynamic economy.  Our work is anchored by three pillars: transforming hiring practices, expanding learning pathways, and pioneering talent financing. With these three pillars, Opportunity@Work and our partners will equip Americans currently overlooked by today’s labor market practices to build, to demonstrate, and to be hired based on their skills into well-paid, in-demand jobs and careers across the country.


In a fast-paced and ever-changing world, we are working to ensure that the labor market works for all Americans. We are doing so by building an inclusive hiring marketplace: an environment that lowers transaction costs and increases network effects for job seekers and entry-level workers to connect to trainings and jobs that make best use of their skills; for companies to consider and hire nontraditional talent; and for other ecosystem stakeholders to gain valuable data information to better target and improve services for job seekers.

About the Role:

Opportunity@Work is seeking a Director of People and Culture with expertise in talent management, HR operations, learning and development, and recruiting strategy and implementation. The Director of People and Culture will be a key leader in the organization with overall responsibility on talent and HR related matters and will be in charge of delivering a world-class employee experience at Opportunity@Work. In addition to being a steward of talent and culture across our geographically dispersed organization, your role will focus on core components of talent/people development including setting the strategy, recruitment, performance management, learning and development, and general HR operations. In addition, it’s crucial that you bring an inclusion lens to your work -- both in thinking about participatory process and in growing an inclusive and diverse organization.

You will report to the Executive Vice President, and be responsible for the following:

  • Attract top talent: Develop, implement, and continuously improve our talent acquisition strategy, including sourcing and recruitment; role/need definition; hiring policy & practices; and onboarding.

  • Develop a world class employee experience: Develop, implement, and continuously improve people-development practices and policies across the organization. Some elements of this include: performance management, feedback, promotion, benefits & compensation cycles, professional development, and people management practices.

  • Champion Opportunity@Work’s culture: Support the organization in practicing and living out its values both in content (programmatic work) and in process (internal organization building). Work with executive leadership and teams to implement organizational development initiatives that lead to improvements in our effectiveness, empower staff at all levels of the organization and help us achieve our ambitious goals.

  • Lead effective HR operations: Lead a team and oversee all aspects of delivering best-in-class HR services including compensation and benefits and regulatory compliance on all employment related matters. Ensure that our people strategy & operations and business strategy & operations are in alignment at different stages of our growth.


You are a natural leader and thrive in collaborative, high-energy work environments. You approach sticky problems with “Yes, if…” rather than “No because…” You have a track record in developing and implementing talent and HR operations that are inline with business outcomes and organizational values and continuously improving these based on changing needs and stages of organizational growth. You have experience leading organization wide initiatives that support others in growing and developing at all levels of leadership and experience.

You must be committed to building a team at Opportunity@Work that is progressive in its workforce practices, that is inclusive and that is centered on people. You are able to demonstrate how you would take an inclusive, creative, goals- and values-driven approach to developing the following activities and processes:

  • Setting a roadmap, including a vision, strategy, and tactics, to describe and explain how O@W will meet its current and future talent needs based on the strategic direction of the organization.

  • Establishing recruiting processes and procedures to attract a high quality talent pool and ensure O@W continues to have committed, motivated, and qualified employees that will help the organization achieve its purpose and goals. This requires that jobs are well defined, that a pool of individuals with the skills to do the job are evaluated fairly -- regardless of their pedigree, and that the best individual is selected for the job.

  • Developing performance management processes so that all employees know what to do, how well they are performing, and what they need to do to perform at the highest expectation. This involves setting clear performance targets and expectations, ensuring employees get objective feedback on performance, and have personal development plans. In addition, ensuring that this performance management data is tracked and easily accessible to relevant parties through an HR information system.

  • Developing a learning and development approach that empowers  employees with the necessary knowledge and skills required for their roles and supports them in meeting their professional aspirations through a variety of approaches including training courses, mentoring, coaching, job shadowing, self-directed learning and peer exchange.

  • Ensuring that the O@W workplace is reflective of the community we seek to serve by considering the occupational, environmental, physical, intellectual, emotional, and mental health of our employees, with an aim of balancing responsibilities to the workplace with personal, family, and community responsibilities.

  • Leading a people operations function that aligns HR and org development processes (including HR reporting and analytics to ensure data-driven decision making, compliance, culture initiatives, compensation philosophy and practices) with organizational goals.

In addition to those concrete responsibilities, the following soft skills are necessary to excel in this role:

  • Ability to influence, engage and partner closely with team/dept leads across all levels of the organization in planning, change management, and conflict resolution.

  • Collaborate and work with others to identify system (people, process and technology) challenges and work alongside them to develop solutions.

  • Demonstrated ability to navigate and manage difference, driving equity across lines of race, gender, class, and other identities.

  • Skilled at coaching others, supporting them in identifying their problems and navigating solutions, particularly in the context of people management and conflict transformation.

  • Writes and speaks with clarity and intention, including deliberately crafting messaging to be understandable to different audiences.

  • You are comfortable working with amid different levels of organizational development, from drawing on a “blank canvas” to improving established processes and systems.

  • You are passionate about economic and social justice, in line with our mission of expanding opportunities for all Americans to work, learn and earn to their full potential. You are motivated by our values

    How to Apply


    In line with our mission and values, we will hire for this role based on your demonstrated ability to do the job. As such, here’s what we want you to submit with your application:


    1. Resume or bio. We’re looking for a bullet point or summarized list of your experiences and skills that you would bring to this role.

    2. Cover letter or personal statement. We’re looking for no more than 250 words on why Opportunity@Work’s mission speaks to you and why you think you’d be a good fit for this role.

    3. Sample recruitment strategy: O@W recently hired a Director of Communications, described here. What process would you follow to recruit for, interview and ultimately support the decision making process to field a top notch candidate? The format of your response (bullet points, narrative, something else) is up to you. We are more interested in the content and the process rather than the formatting.

    Please submit your application with the subject line “Director of People and Culture” to joinus@opportunityatwork.org.




    You may also mail your application to:


    Opportunity@Work, Inc.


    1111 19th Street NW, Suite 1180


    Washington, DC 20036


    Attn: HR Generalist

    For candidates moving to the interview phase, we’ll also ask you to do a skills assessment relevant to the role as part of your application process.



    Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please email joinus@opportunityatwork.org or call the HR Generalist, Kylie Beauregard, at 202-847-4474 to discuss your needs.

    Opportunity@Work is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.



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Director of People and Culture

Washington, District of Columbia 20036

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