17 days old

Director of Workforce Development and Employee Relations

UNC Pembroke
Pembroke, NC
  • Job Code

The Office of Human Resources (OHR) mission is: Commitment to partnering with all members of the campus community to foster a culture of quality, consultative service and resources while supporting the university's academic mission of Changing Lives through Education

The OHR team provides consultative services and resources to all employees in the following areas:
Equal Employment Opportunity
Talent acquisition and management
Classification and salary administration
Benefits administration
Professional development and training
Employee relations
Policy development and administration
HRIS systems administration and support

The Director of Employee Relations and Workforce Development will serve as a key member of the HR senior leadership team to improve our quality of service, add professional expertise to the team and expand personal growth opportunities for all employees at UNCP in their pursuit of a successful career, health and wellbeing. The role integrates sensitive employee relations activities for all employee types at UNCP (EHRA, faculty and SHRA). The Director will also be responsible for leading the university's efforts to enhance the university workforce through continuously developing and improving policies, programs and processes in the areas of performance management, employee engagement, retention and recognition, workforce training and development, internal communication, internal dispute resolution, mediation and grievance appeal processes and procedures. The position will work closely with external stakeholders and internal employees, supervisors, managers, department heads, deans, vice chancellors and senior administrative staff to develop a culture of continuous improvement, fairness and opportunity. The position will collaborate with the HR leadership team across functional areas to bring programs of value to our academic and administrative departments

Primary Responsibilities: The Director of Workforce Development and Employee Relations will serve as the senior manager charged with providing employee relations support to all university departments and employee classifications serving as the subject matter expert and campus contact for employee relations activities. Provide guidance and training to supervisors and managers on employee relations issues, as well as help them navigate more complex issues that arise

Effectively execute a consistent and fair employee disciplinary process to include: performing investigations regarding disciplinary and related employee relations matters; counseling managers on appropriate steps toward effective performance improvement and remediating infringements of university policy and work expectations; oversee and guide the process of employee discipline and approve any proposed disciplinary actions to include terminations and other serious disciplinary matters; work closely with the University Legal Counsel to ensure that processes are fair and consistent with University policy and legal regulations; ensure that employee questions, concerns and complaints are openly welcomed, considered and appropriately addressed

Manage the complaint and grievance processes for university employees (SHRA, EHRA, and faculty) as provided by policy and review or resolve issues in a timely and professional manner. Oversee employee grievance complaints that are referred to the Office of Human Resources (OHR) for direction in grievance interpretation and administration. Exercise policy management and oversight and address complaints and issues related to faculty reviews, such as denial of promotion/tenure, sexual harassment, assaults, and workplace harassment. Advise faculty and staff on appropriate grievance procedures (e.g., Faculty Grievance Policy, UNCSO or OSHR). Advise supervisors and managers on corrective action procedures, options and considerations. Discuss permissible vs. advisable courses of action. Advise or facilitate conflict resolution or mediation

Provide leadership, strategic planning and thoughtful development of policies and procedures to ensure that institutional processes are in keeping with the goal of equity and access for all employees

Work closely with the Title IX Officer, serving as the HR Deputy Title IX coordinator and conducting investigations. Investigate harassment and discrimination complaints involving faculty and staff

Additionally, the Director will manage the university training programs and workforce development of campus employees

He/she will provide leadership in developing and implementing university-wide training programs to include managerial and leadership development programming that addresses the existing and emerging needs of the university workforce or crisis management of campus employees

Develop a robust performance development program for all employees (EHRA, SHRA, Faculty) for professional development aimed at retaining and promoting and succession planning;

Assess campus professional development needs and determine types, opportunities and session to provide to all employees

Develop, provide, review and update current training to campus across all functional areas or HR and develop new models for other campus needs such as conflict resolution or supervisory best practices pertaining to employment laws (e.g., search committee training)

Partner with Academic Affairs, the Teaching and Learning Center (TLC) administrators to work with all employee types, develop faculty assessments and establish metrics and analyze data

The Director will oversee the employee recognition programs and lead efforts to develop more programs to address employee morale and work life issues during these tight budget times

The position will work closely with the EEO coordinator and serve as Diversity and Inclusion coordinator to support and encourage diversity and inclusion at all levels

The Director will participate in the employee exit process, provide turnover analysis and suggest solutions to improve employee retention

Serve as the University's staff ADA Administrator, ensuring equitable treatment of those requiring accommodations and broadening the understanding of the campus community regarding the responsibilities of the law

Review and update policies related to employee relations and training. Recommend new policies to ensure a positive and effective work culture

Gather HR data and analyze to compliment OHR with a variety of business decisions

Create and analyze monthly turnover report. Compare current rate to post and assess trends. Present data to senior leadership to assist with business decisions relating to recruitment and retention or employee relations areas of concern. Establish benchmarks for UNCP for turnover and monitor. Create and assess “time to fill” metrics to promote recruitment efforts. Create OSHR customer satisfaction survey and assess results and set benchmarks to create culture of effective and positive customer service to our campus constituents

This position is Mandatory Personnel: Mandatory Employees: Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events

Minimum Training and Experience Requirements: Qualifications: Master's Degree in Human Resources, Counseling or other related field or a Bachelor's degree in Human Resources, Counseling or other related field of study and a minimum of five years of progressive Human Resources experience is required. Five to seven years of managing employee relations functions in a college environment. Demonstration of exceptional interpersonal, communication and management skills; strong conceptual, strategic planning and problem solving skills; ability to manage multiple projects and priorities; strong leadership, analytical and presentation skills; mediation and problem solving skills with ability to diffuse stressful situations; build strong working relationships and skilled at conflict management

Management Preferences: EEODI Certification or obtain certification within six months

Special Instructions to Applicants:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable)

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings



Posted: 2019-11-25 Expires: 2019-12-26

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Director of Workforce Development and Employee Relations

UNC Pembroke
Pembroke, NC

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast