7 days old

E-Learning Instructional Designer

Livingston, New Jersey 07039
  • Job Type
  • Job Status
    Full Time

Veritext is the leader in deposition and litigation support solutions. For law firms and corporations, we provide national coverage, state-of-the-art facilities, highly skilled court reporters, advanced technology, unparalleled client service, and on-time delivery. Our solutions utilize the latest easy-to-use technologies that streamline the deposition process, enhance delivery flexibility, and reliably handle the most complex cases. Proprietary video, mobile and remote services combined with unmatched security, including HIPAA and PII compliance, ensure that Veritext clients have the best tools available and the confidence of working with the market leader.


Job Summary:

  • Responsible for Operations and Sales Training instructional design and contributing to the development of creative learning solutions.


  • Use appropriate pedagogically sound instructional design methodology – ADDIE, RID, AGILE – to create and maintain engaging learning activities and compelling course content for use in classroom and e-Learning programs for Veritext sites and remote learning.

  • Provide exercises and activities that enhance the learning process such as role plays, games, team-building activities, etc.

    • The successful candidate must be able to create system/software simulation exercises

  • Create supporting material/media such as QRGs, videos, interactive .pdf files, etc.

  • Collaborate with Operations and Sales leaders to provide input into learning solution program design and implementation.

  • Collaborate with Operations and Sales during and after training period to ensure optimal learning experience, smooth post-training transition, on-going monitoring. Responsible for cross-training on new/existing systems, content development tools, software and conducts pilot training of new material.

  • Assist in conducting gap analysis and/or review data/metrics to determine if training solution is needed and if so, what type is required.

  • Suggest training alternatives or provides educational guidance to business lines.

  • Assist with the modification of design resources/schedules in response to staffing issues and/or business needs.

  • Assist in monitoring provisions of Service Level Agreements (SLAs) to ensure productivity and quality goals are met.

  • May represent Learning & Development at cross-functional meetings and work group sessions.

  • Perform other relevant tasks as assigned by management.


Veritext offers competitive compensation and an exciting benefits package including medical, dental, vision, 401(k) with company match, generous paid time off, company paid short & long term disability, life insurance, and more.



  • High School Diploma or GED required. Bachelor's Degree preferred.


Additional licensing, certifications, registrations:

  • American Society of Training & Development (ASTD) Certificate in instructional design / adult learning theory helpful.


Work experience:

  • 2 to 4 years experience in instructional design

  • 2 to 4 years experience in legal services operations in a related role (i.e., training) preferred, but not required.


Specialized knowledge/skills:

  • Required: Software Simulation Capabilities, knowledge of current industry trends, Adult Learning Best Practice, Instructional Development writing style and techniques, Microsoft Office, Storyline, Captivate.

  • Helpful: Web-based design, LMS administration experience, legal services industry knowledge, back office operations experience, Flash, HTML.


Posted: 2019-09-13 Expires: 2019-10-13

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E-Learning Instructional Designer

Livingston, New Jersey 07039

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