4 days old

HR Business Partner Resident Operations

Banner Health
Tucson, Arizona
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.


Your role as an HR Business Partner will be focusing on the integration and transition of a successful Residency program to help facilitate highly motivated and talented residents.  Your high energy to help create an on-boarding process to help maneuver their journey of our residents will help their successful transition while they navigate through their career in the academic division.


Your pay and benefits are important components of your Journey at Banner Health. This opportunity is also eligible for our Management Incentive Program, as part of your Total Rewards package. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.


About Banner - University Medical Group
Join our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, teaching and excellent patient care.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

Courageously drives business solutions and culture development across Banner and their respective business in partnership with the broader Human Resource organization. Operates as part of the Senior Leadership Team of their respective businesses and communities and drives system integration. Leverages metrics, data, and analytics for solutions that drive the business performance. Functions as the feedback loop to ensure HR programs are aligned with business needs. Consults and advises business leaders on issues that impact engagement, retention, and culture with the aim of enhancing the resident experience. Provides ongoing oversight to influence strategies, ensure adherence to delivery and production models, and identify continued enhancement opportunities for operations, workflow processes, and performance outcomes. Builds and maintains effective and trusting long-term relationships with physician populations, GME partners, Academic leaders, Department Chairs, Program Directors and Program Coordinators.


Essential Functions

  • Oversight and influence (residents, fellows, etc.) of transitions ensuring operational success. Leads facility efforts coordinating teams and resources, ensuring deliverables are met, and incorporating process improvement strategies focused on the voice of the resident.


  • Acts as point of contact for residents to ensure a positive experience around on-boarding, access to resources, key stakeholders, organizational strategy, and the entire employment life cycle. Serves as organizational liaison and communication resource for physician groups and academic leaders, such as residency program leadership. Partners with GME Office to ensure alignment.


  • Leads using a strategic mindset thinking about the collective organization, our big picture and avoiding a silo mentality acting as an analyst, gathering data as needed and making key decisions that drive results within assigned business units.


  • Strong and influential role model for expected Banner behaviors. Provides current, direct, complete, and actionable positive and constructive feedback to others, facing people problems quickly and directly-regardless of who is involved and what the situation may be not being afraid to take negative action when necessary.


  • Ability to excel in a highly matrixed organization to establish performance measures, assess and evaluate operations, and work with leadership to assure efficient and effective delivery of clinical and non-clinical services that drive us to an integrated delivery network.


  • Participates as a subject-matter expert and may lead or facilitate task forces, and/or teams, and/or councils to plan, implement and coordinate programs, services, and/or activities related to resident engagement and retention.


  • Leverages metrics, data, and analytics for solutions that drive organizational performance and business units goals. Explores and designs solutions to incorporate resident groups into feedback systems and initiatives. Collaborates with senior leaders on the development and implementation of strategies and action items.


  • Demonstrates an understanding of key organization strategies and initiatives and ensures resources projects, and programs are aligned accordingly in a highly matrixed environment. Maintains key stakeholder involvement in the development and implementation of business processes for the health systems and medical group operations. May serve as Executive leader for areas outside of HR as organizational needs dictate leading, planning and aligning outcomes and results in accordance with overall strategic intent.


Minimum Qualifications

Strong knowledge of human resources and business as normally obtained through the completion of a Bachelors Degree in Business, Human Resources Management or related discipline.

Must possess a strong knowledge and understanding of academic medicine as normally demonstrated through five or more years of experience with the dynamics of healthcare and physician integration.Requires extensive knowledge and background in talent development, talent acquisition, retention/engagement, and coaching. Also an operating knowledge in the areas of planning, developing, training, budgeting and organizing programs and services, typically acquired through a minimum of five years of progressively responsible human resources management experience is essential. Extensive experience in a large, complex, highly-matrixed, multi-site organization staffed by professionals in multiple disciples. Proven experience in leading best-in-class HR organizational practices. Experience in organizational settings comprised of diverse missions and economic drivers. Knowledge and thorough understanding of rules and regulations governing employment law and the health care business. Skilled in leading a best-in-class HR organization and practices; effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail;. Excellent human relations, organizational and communication skills are essential. Demonstrates conflict management skills tactfully navigating and advocating while building trust and bringing clarity to conversations. Has an understanding of the business strategy and overall vision of the organization, practicing at the top of their capability. Possesses strong business acumen, knows how the businesses works and is knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the organization as a whole. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive and influential; inspirational; able to make rational decisions in complex and ambiguous situations; highly visible; honorable; self-confident and humble; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with diverse stakeholders; strong listener; values multiple disciplines and diversity; and passionate about continuously improving and providing high quality care and service excellence to consumers and employees.

Preferred Qualifications

Senior Professional in Human Resources (SPHR) certification preferred. Master's Degree preferred.Lean Six Sigma (or similar process improvement methodologies) CertificationSuccessful collaboration with Graduate Medical Education office and programs

Additional related education and/or experience preferred.


Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

HR Business Partner Resident Operations

Banner Health
Tucson, Arizona

Share this job

HR Business Partner Resident Operations

Banner Health
Tucson, Arizona

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
th -
Overall Rating: /199
Median Salary:

Work Environment
Powered ByCareerCast