24 days old

Human Resources Manager

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TheHuman Resources Manager is directly responsible for the overall administration, coordination and evaluation of the human resource function, to maintain the operation of Hope Hospice

Administration/Regulatory Compliance

a. Continuously researches, reviews, revises and/or implements operating policies and procedures related to human resources and makes recommendations to management as needed

b. Researches, recommends and coordinates use of Human Resources consultants, insurance brokers, insurance carriers, retirement administrators, training specialists, labor counsel, and other outside sources

c. Provides responses to requests from inside and outside the agency on employee verification, including responses to inquiries regarding unemployment insurance claims, workers compensation claims, benefits claim processing verification, and other requests in accordance with regulatory compliance and internal policy and procedure

d. Participates in marketplace surveys and evaluates, makes recommended changes for employee salaries

e. Identifies and maintains competency of the legal requirements and needed government reporting regulations affecting Human Resources function (e.g., OIG, OSHA, EEO, ERISA, TEFRA, 403b retirement plan, FMLA, workers comp, insurance and Wage & Hour). Monitors exposure of the agency. Directs the preparation of information requested or required for compliance

f. Provides a wide range of human resources management support and problem resolution regarding issues related to FMLA, leave and attendance policies and compliance with ADA, FLSA, and other related regulations and internal policies

g. Maintains office HR bulletin boards in an up-to-date and in accordance with regulatory compliance

h. Back Up to Payroll

i. Is responsible for the administration of the front desk receptionist/assistants


a. Provides education to employees

i. Facilitates new employee orientation, in accordance to policy

ii. Provides general benefits information, tours new employees throughout the facility. Schedules new employees to meet with all departments for an overview of each department function

iii. Coordinates the education for new hires and all employees annually

b. Maintains Electronic Employee Personnel, Medical Director Contracts, I-9s, drivers licenses, auto insurances in line with agency policies, governmental and CHAP regulations

i. Files maintained in line with agency policies, governmental and CHAP regulations

ii. Follows up with department managers as necessary to ensure resolution of problems relating to incomplete, inaccurate, or non-compliant documentation

iii. Inputs and updates employment data related to human resources into Paylocity

iv. Monitors clinical professional licensure/certifications with periodic reminders and maintenance in recordkeeping systems of Brightree and Paylocity

v. Monitors performance appraisal program/competencies/job specific training to assure regulatory compliance. Sends out periodic reminders to managers to fulfill introductory (30, 60, 90 day), annual review requirements, competencies, and job specific training

vi. Receives, reviews for completeness and accuracy the Personal Action Form (PAF) in compliance with established policy and procedural requirements. Enters initial employment data and other personnel changes such as address changes, etc. into Paylocity in order to maintain accurate employee data and generate a timely and accurate paycheck

c. Staffing

i. Monitor Turnover, employee morale and develop ways to increase employee engagement at the workplace

ii. Develops and implements strategic initiatives for recruiting diverse talent in a multi-site organization

iii. Partners with supervising leaders to forecast and develop plans for key staffing initiatives

iv. Manages full cycle recruiting process to meet the various staffing goals across all levels within multiple business units. Creates and implements strategies to attract passive job seekers

v. Assists directors and managers with effective Human Resources practices, maintains positive employee relations, provides counsel and advice to employees, and evaluates and recommends appropriate actions to resolve issues


a. Responsible for assisting and advising leaders with achieving staffing objectives by recruiting and processing potential internal and external job candidates for hire throughout the on-boarding process. Also responsible for employee relations and coordinating employee programs as needed

b. Provides information and assistance to job applicants with respect to the application process; assists applicants with routine questions about job vacancies and application status

c. Reviews hiring documentation; checks and evaluates documents for completeness, accuracy, consistency, and compliance with policy, procedural, and regulatory requirements; follows up with hiring officials to resolve errors and discrepancies

d. Completes all required pre-employment inquiries for new hires to include criminal background checks, motor vehicle checks, post offer pre-employment drug screening, reference checks, and medical evaluations in accordance established procedures and regulatory requirements. Monitors and tracks 2- step TB compliance for new hires and Hep B acceptance/declinations

e. Conduct exit interviews with employees leaving employment in order to determine causes for employee separations and to determine solutions to high employee turnover

f. Ensures compliance with all federal, state and local legislation including FMLA, ADA, ADEA, OSHA, COBRA, HIPAA and other employment regulations

Employee Relations

a. Serves as initial point of contact for employees to express concerns, come to for guidance, advice, and professional support regarding interpretation and application of associated policies, practices, and procedures of Hope Hospice. Promotes and facilitates a positive employer-employee relationship by ongoing and proactive review of wage and salary issues, pay policies, employee benefits, safety and health, performance management and discipline as related to polices and practices

b. Coordinates and reviews employee satisfaction surveys through NHCPO in order to determine priorities requiring immediate attention to promote a high level of employee morale. Participate in employer-employee task force to identify on-going areas of most concern to employees

c. Uses a proactive approach to employee relations by prospectively reviewing impact of new policies and implementation of changes to avoid future employee morale issues

d. Provides direct liaison and assistance to employees under the provisions of Hope Hospice policy and procedure and grievance process as appropriate in the resolution of individual workplace disputes

e. Protects interests of employees and agency in accordance with Human Resources policies and governmental laws and regulations. Intervenes, as appropriate to make recommended changes in policy or practice which will benefit employees and management

Employee Benefits

a. Administers, coordinates, and monitors the processing of all benefits documentation (including 403b retirement) to ensure compliance with policy, procedure, and regulatory requirements. Inputs all initial benefits enrollment data and Cobra continuation enrollments in accordance with established timelines and regulatory requirements

b. Coordinates with insurance broker/consultant to provide annual open enrollment. Communicates changes to employer and arranges for on-site presentation by providers. Assures open enrollment changes are processed within prescribed deadlines

c. Coordinates with representatives of 403B retirement plans to schedule informative meetings to increase participation in the plan; and annual evaluation of the plan

d. Ensures plans are administered in accordance with federal and state regulations and plan provisions are followed

e. Provides general information and assistance on employee benefits, open enrollment and switch enrollment procedures and documentation at onset of employment and during switch enrollment so that employees can make informed benefit decisions

f. Coordinates with the Accounting Specialist to report new employee benefits deductions and ensure accuracy and timeliness of changes to benefits deductions

g. Participates in the resolution of complex problems relating to specific employee concerns. Serves a liaison with designated broker, and when necessary, with benefits providers and regulatory bodies in order to resolve concerns

Safety/Workers Compensation:

a. Manage the workers compensation policy. Meets with Workers Compensation carrier annually to review company operations, safety, and injuries

b. Discuss recommendations for improvement and policies related to safety concerns. Assists in developing, implementing, and communicating HH safety policies

c. Assists supervisors in properly investigating and documenting employee on the job accidents/illness reported. Reports on the job injuries to the insurance carrier to assure medical treatment is promptly provided. Explain workers compensation process to injured employees. Report all injuries QAPI for Quality Assurance Program


a. Back-up to processing bi-weekly payroll for approximately 125 employees

Job Requirements

a. Bachelors Degree with concentration in Human Resources preferred

b. A minimum of one (1) to two (2) years of progressively more responsible work experience in a business office environment required. Human resources (or related field) and/or experience in a heath care organization with responsibility for multiple sites/locations and recruiting experience preferred. PHR/SPHR certification or similar professional certification preferred

c. Knowledge of legislation including FMLA, ADA, ADEA, OSHA, workers compensation, and Title VII of the Civil Rights Act, etc

d. Supervisory experience with demonstrated ability to design and manage programs, including developing policies and procedures, supervising staff, and coordinating services

e. Must be computer literate, with demonstrated proficiency in Microsoft Office Applications, payroll systems and related reporting systems. Experience utilizing applicant tracking systems preferred

f. Ability to initiate and implement necessary plans and programs

g. Critical thinking, analytical and problem-solving abilities required as related to various aspects of human resources. A team player--flexible, self-motivated, dependable, and works well with others. Must possess emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels


a. Support philosophy, mission and objectives of Hope Hospice

b. Maintain professional competency in area of expertise, including accreditation and related governmental regulations

c. Maintain confidentiality and ethical behavior

d. Promote a team approach through cooperation, mutual respect, flexibility, and dependability

e. Remain open, sensitive, flexible and ecumenical, using good judgment based on sound reasoning

f. Participate in appropriate meetings and activities, including Performance Improvement

g. Exhibit good stewardship of resources, including self-care

h. Seek personal growth and contribute to an atmosphere of excellence, respect, and caring

i. Read materials and attend in-services, seminars or conventions as needed for professional growth

j. Contribute to an atmosphere of excellence, mutual respect, and caring

k. Perform other duties as assigned



Jobs Rated Reports for Human Resources Manager

Posted: 2019-12-25 Expires: 2020-01-25

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Human Resources Manager


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Human Resources Manager
22nd2018 - Human Resources Manager
Overall Rating: 22/220
Median Salary: $110,120

Work Environment
Very Good
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