20 days old

International HR Business Partner

New York, New York 10012
  • Job Type
  • Job Status
    Full Time

About Lumos

Eight million children live in orphanages and other institutions globally. More than 80% are not orphans but have been separated from their families because of poverty and discrimination. Orphanages harm children, exposing them to all forms of abuse and trafficking.  Lumos rescues children from orphanages and reunites them with families. We change education, health and social care systems so all children and families can access the care and protection they deserve. Because only families provide the building blocks children need to thrive and reach their full potential. Further information on Lumos can be found here: https://www.wearelumos.org/


About the Team

A newly formed 6-person team structure is being implemented in the Lumos HR team and the International HRBP is a key position in this revised structure. Reporting to the HR Director the role is a senior member of the team and will be responsible for the people side of Lumos’s international expansion work as well as the full employment lifecycle for all team members based outsider of the UK. Jurisdictions include the US, Latin America & Caribbean, the Middle East as well as new start up countries and regions.


Job Purpose

Partnering across the organisation to provide both strategic and operational HR advice and support to Lumos’s global locations. Oversight and responsibility for Lumos team members in locations outside of the UK as well as management of the start-up phase for new jurisdictions. Partnering with the international expansion team, country offices and regional hubs the role will support international managers and leaders to deliver strong organisational performance through our people.

This role will also oversee and lead on a number of HR areas and projects including international learning and development, international reward and benefits, employee engagement and collaboration internationally, international HR handbook and country HR set up guide, to support Lumos as it achieves its plans for international growth.

Key Accountabilities

  1. Support line managers in developing and delivering their resourcing plans, including consideration of appropriate structures, effective change management, succession planning and internal career development.
  2. Lead on the people related parts of international expansion, working with both the international expansion team, as well as teams in country offices and regional hubs.
  3. Oversee the reward and benefits provision for the Lumos international country offices and regional hubs, including establishing appropriate reward structures and systems for new countries, the annual reward review, reward benchmarking, exploring appropriate reward and benefits options for employees and different methods to communicate reward.
  4. Support and coach country office and regional hub leaders to identify their HR needs and develop country HR plans to deliver these, including consideration of local HR resources which may be required.
  5. Support and coach and advise managers to recruit, motivate, engage and retain their teams and deliver strong performance. Support and challenge managers at all levels to drive strong management capability.
  6. Lead on the development and delivery of an improved induction approach for all Lumos employees internationally, partnering with the UK-based HR team to ensure global consistency
  7. Oversee all elements of performance management for the Lumos international country offices and regional hubs; including the process to set goals and objectives, mid-year reviews and informal check ins, through to the formal year end appraisal process, including reviewing and refreshing the process and tools as required.
  8. Proactively advise and coach managers on employee relations issues to enable actions and solutions that are in the best interests of Lumos, providing guidance and technical advice on HR matters as required.
  9. Gather intelligence, network and report on people issues and trends to advise leaders and shape practices internationally.
  10. Identify opportunities to develop, improve and effectively implement HR policies, procedures, processes and tools as required to meet Lumos needs as it grows internationally. In conjunction with the HR Director UK HRBP, develop a global staff handbook and new country HR set up guide, which can be adjusted as required to meet different country legal frameworks.
  11. Develop a good understanding of specific HR legal requirements in countries where Lumos operates or is seeking to expand.
  12. As a member of the HR team, support the development of the HR strategy and plan and work collaboratively with the wider HR team to implement this.

Application Details & Recruitment Timeline

For the UK, candidates must have the right to work in the UK at the time of appointment. For the US, candidates must have the right to work in the US at the time of application.

Candidates will be considered on a rolling basis and therefore please apply ASAP with the following documents to jobs@wearelumos.org

  • A supporting statement highlighting how your skills and experience meet the person specification (two pages maximum)
  • Your CV, stating your current salary details.
  • Details of two referees, including a recent employer (to be consulted at the later stage of recruitment)

Lumos is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo screening appropriate to the post. Lumos is an equal opportunities employer. With a view to minimizing our administration costs, Lumos is only able to contact those candidates who have been shortlisted for interview.



  • Excellent communication skills in English (verbal and written), with the ability to provide clear and effective advice on a range of people issues. An additional language is required, with a preference for either Spanish or French.
  • Extensive strategic HR generalist experience in an international environment, combined with experience of leading effective operational delivery.Relevant qualifications at degree and/or post graduate level including professional HR qualification (SHRM, CIPD or other).
  • International experience of HR across multiple countries ideally including experience in at least 2 of the following regions: Africa, Asia, the Middle East, Latin America and the Caribbean, Europe.
  • Experience of developing global HR policies and procedures and implementing these internationally.Proactive, adaptable and resourceful with a pragmatic, solution focussed approach to people issues.
  • Good coaching and mentoring skills and an approach that builds capacity rather than dependency.
  • Proven ability to influence, challenge and negotiate at senior levels and build capacity within management teams.
  • Able to work independently and on own initiative, making informed and sensible judgements as well as working as part of a wider team.
  • Seen as a credible source of advice and experienced in effectively resolving complex HR matters.
  • Experience of working in multi-cultural environments with the ability to build relationships with people from a variety of backgrounds and cultures and an appreciation of how different cultural, legal and labour market influence people management practices
  • Commitment to Lumos values and a working style that reflects these.
  • Experience of managing and effectively delivering change and OD initiatives in a complex organisation.
  • Willing and able to travel internationally regularly travel may be to high risk areas and travel may also be required in emergency situations.
  • Experience and interest in development or humanitarian issues.



  • Experience of delivering learning and development initiatives
  • Experience of working in a matrix structure


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International HR Business Partner

New York, New York 10012

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