27 days old
2018-06-222018-07-22

Learning and Development Director

Taco Time NW
Renton, Washington 98058
  • Job Type
    Employee
  • Job Status
    Full Time

Taco Time NW is seeking a Learning and Development Director to lead learning and development at our Corporate Headquarters in Renton, WA.  This role drives and manages organization-wide learning and development strategy, program design, and delivery.  This role engages a large and broad group of stakeholders from company ownership to restaurant crew members on key learning and development programs.  This key position will report directly to ownership.

Taco Time Northwest believes in the ultimate fast dining experience.  We promise to serve quality food by caring people who go out of their way to exceed expectations.  To accomplish this mission, we must hire the best people, train them to the highest level, give opportunity to move up, and promote a healthy working environment. If you have an obsession for learning and a passion for facilitating growth, this could be the opportunity for you.

 

Key Responsibilities:

  • Create and implement a best in class learning and development program from scratch using the latest technology and methods.
  • Leverage the skills and knowledge of tenured employees to help develop learning content presented in the best formats for all skill levels to quickly master.
  • Develop a system to ensure desired training message has been received through both written competency and in-person functional competency testing.
  • Primary focus for all learning and development programs will be within restaurant operations and the approximately 1,500 corporate Taco Time NW employees.
  • Develop transparent career advancement opportunities into the learning and development lifecycle. 
  • Work with compensation team to develop a transparent tie to learning and development and compensation opportunities. 
  • Work with operations to create positional time studies for key tasks.
  • Develop guidelines and minimum standards for required learning and development.
  • Develop and distribute content for continuing education through the learning and development software suite. 
  • Work with HR, Payroll, ERP, and possible other systems to house key employee learning and development data.
  • Teach managers how to properly use the systems.
  • Be the point of contact person for all system questions and support.
  • Network with other restaurant and retail brands to learn about best practices.
  • Other duties as assigned.

Requirements

  • Demonstrated experience utilizing integrated learning management and/or people systems.
    • Ideally have experience implementing such systems
  • Demonstrated ability to think conceptually, influence stakeholders, and develop strategies.
  • Demonstrated ability to independently drive and lead change in large scale projects involving cross-divisional or company-wide goals. 
  • Excellent written and verbal communication skills and demonstrated ability to influence and coach others at all levels of the organization.
  • Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint)
  • Ability to develop and maintain timelines for projects.
  • Demonstrated ability in partnering with and managing third parties to deliver specified outcomes
  • Ability to effectively interact and build relationships with a diverse population, especially at senior levels of the organization
  • A minimum 7 years of experience in two or more of the following areas:
    • Management consulting
    • Teaching or facilitating
    • Organization design
    • Program evaluation
    • Talent Assessment/performance management
    • A related learning or organizational development capacity
  • Ability to develop solutions and manage expectations.
  • Group and process facilitation skills.
  • Ability to provide constructive and effective performance feedback to staff.
  • Bachelor of Arts or a Bachelor of Science degree required, with a focus in instructional design, educational technology or related field.

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Learning and Development Director

Taco Time NW
Renton, Washington 98058

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Taco Time NW
Renton, Washington

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