26 days old

Manager, Human Resources

Smith & Nephew
Memphis, Tennessee 38116
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift
  • Jobs Rated



Smith & Nephew is a diversified advanced medical technology business that supports healthcare professionals in more than 100 countries to improve the quality of life for their patients.

We have leadership positions in Orthopaedic Reconstruction, Advanced Wound Management, Sports Medicine and Trauma:

We have over 15,000 employees around the world. Annual sales in 2016 were more than $4.6 billion. We are a constituent of the UK's FTSE100.



The Manager, Human Resources works closely with the HR Director in the implementation and reinforcement of corporate policies related to Human Resources, organizational, and employee development at the functional or division level.  S/he leads a team who consults with employees and managers to address root causes of Human Resources issues, working to resolve complex employee relations issues with a systematic approach. In this capacity, this individual supports senior management, including VPs and Directors with dispersed and diverse populations of employees.  The HR Manager may also be directly responsible for an assigned client group.  In addition, the incumbent directs company-wide programs and initiatives with our Centers of Excellence (CoEs). Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis, project management, and problem solving.





Execution of HR Services Delivery:

  • Partner with other HRBPs, HRGs, and CoE’s (Talent Acquisition and Development, Total Rewards, Communication, etc.) to determine needs and solutions that drive performance management culture.
  • Implement employee benefit programs, compensation structures, compliance and reporting functions, organizational structure and development, performance management, employee relations, recruitment and retention, diversity and affirmative action processes and company polices.
  • Ensure that current and future business needs are reflected in the development and implementation of HR strategies or plans and that all projects and deliverables are aligned with strategic enterprise objectives.
  • Prioritize projects and activities and appropriately delegate and allocate work among team members.
  • Develop, maintain, and continuously improve processes, systems and technology, measurement practices, and metrics reporting for the HR community.
  • Provide planning, project coordination, and management for the development of a cost-effective department.
  • Use Workday to manage actionable, proactive metrics that drive forecasting capabilities and strategic insights.
  • Provide leadership and guidance to managers enabling adherence to processes around Workday thereby driving data accuracy.




  • Proactively manage and develop the performance of direct reports and team members through performance management, calibration, resource review and planning, capability, disciplinary, training and development to meet the needs of the business.
  • Partner with Talent Acquisition and business partners business partners to  assess staffing needs and monitoring recruitment activities and assure talented candidates are identified in the most effective manner.
  • Contributes to the strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives. Build and maintain a strong functional team through effective recruiting, training, coaching, team building, and succession planning.
  • Ensure work is in compliance with all laws, rules and regulations and in accordance with Smith & Nephew’s high ethical standards and its guiding principles.



  • Manage specific projects as determined in the HR planning process and participate in functional and cross-functional initiatives.
  • Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes.
  • Perform all activities in compliance with relevant GMP and Quality Systems standards and specifically with FDA Quality System Regulation and ISO 13485.
  • Apply high standards of occupational Health & Safety in the workplace to comply with company policy and procedures.
  • Foster and maintain strong internal relationships with key HR and business leaders.


  • Requires understanding and application of procedures and concepts within HR discipline and basic knowledge of other disciplines (e.g. compensation, benefits, talent management).
  • Applies understanding of how own team relates to other closely related teams to improve efficiency.
  • Has formal supervisory responsibilities, sets priorities for, and coaches employees to meet daily deadlines.
  • Uses judgement to identify and resolve day-to-day technical and operational problems.
  • Utilizes tact and diplomacy to exchange information and handle sensitive issues.
  • Impacts the achievement of customer, operational, project or service objectives, frequently in cross functional teams across the business; work is guided by functional policies.
  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
  • May require occasional travel and overnight stays as required to support customer needs.  Position primarily works 1st shift hours but must be flexible/available to effectively support a 24/7 operation.
  • Supports senior management, including VP, Directors, as well as Business Partners.





  • Bachelor’s degree in Human Resources or related field and 8-plus years of HR Generalist experience required with-in a mid-large size corporate environment. 
  • Master’s degree and/or Human Resources certification preferred.  





  • 3 to 5 years of management or supervisory experience preferred. Capacity to understand people issues impacting the business and how the business can create profit and value.
  • Demonstrates integrity in all business interactions and honors personal commitments.
  • Knowledge of employment laws and practices.
  • Expertise in project management and metrics reporting as well as analysis preferred.
  • Significant experience with HR People Management systems required; 
  • Workday experience preferred.
  • Strong MS Office software experience required. 
  • Skilled in database management and record keeping. 
  • Solid analytical capability with respect to compensation plans, internal equity, and problem solving including conflict resolution and investigation / resolution of serious employee relations matters.
  • Demonstrated success in working with cross-functional teams.
  • Strong process orientation, problem solving and troubleshooting skills.
  • Exhibit strong interpersonal skills.
  • Ability to provide both verbal and written information clearly, succinctly, and persuasively, as well as ability to influence others.
  • Previous mid to large plant (e.g. products, multiple shifts, senior leadership) responsibility.


Smith and Nephew is an Equal Opportunity / Affirmative Action Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by applicable law.


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Manager, Human Resources

Smith & Nephew
Memphis, Tennessee 38116

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Smith & Nephew
Memphis, Tennessee

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Human Resources Manager
16th2017 - Human Resources Manager
Overall Rating: 16/199
Median Salary: $104,307

Work Environment
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