10 days old

Operations Manager

Alexandria, Virginia 22314
  • Job Type
  • Job Status
    Full Time

Engage is seeking an Operations Manager to join our team of creative innovators. The Operations Manager will provide the internal support necessary for our Partners, Strategy and Creative teams to develop, execute, and analyze complex digital campaigns for our clients. If you’re interested in teaming up with Fortune 500 companies, leading advocacy organizations, and the nation’s top trade associations to deliver winning solutions in a fun, fast-paced environment—we want to talk. 

The Operations Manager will manage our billing, contracting, and human resources processes, while building and maintaining the internal systems that make the company run smoothly and efficiently. The ideal Operations Manager is fascinated by logistics, adept at juggling multiple projects, and thrives in a team environment. We are looking for someone who is organized, detail-oriented, reliable and has superior communication skills. The right person for this job loves solving problems, learning new technologies, and tackling independent projects. Most importantly, we want someone who, like us, is not afraid to tackle something new and challenging.


  • Act as accounts receivable
  • Coordinate and maintain contracts between Engage and our clients
  • Maintain vendor contracts and subscriptions
  • Onboard new clients and projects through Harvest
  • Oversee the hiring process by screening applicants and onboarding new employees
  • Maintain HRIS
  • Update and develop company policies and procedures
  • Administer employee benefits including health, vision, dental, life, 401(k), professional development, and transportation
  • Manage the internship program 
  • Support the business development process with writing and editing proposals
  • Manage office systems including maintenance and supplies
  • Plan company-wide events
  • Assist with travel for client meetings and company events
  • Assist in the creation of proposals and estimates for business development purposes
  • Facilitate employee performance reviews and company-wide 360 reviews annually 


  • At least 2 years of human resources experience
  • At least 1 year of accounts receivable experience
  • Superior communication skills
  • Proficient with Microsoft/Google suites 
  • Experience using project management software like Basecamp
  • Experience with HRIS like BambooHR
  • Ability to juggle multiple projects at one time


  • SHRM/PHP certified


Posted: 2019-12-02 Expires: 2020-01-01

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Operations Manager

Alexandria, Virginia 22314

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