22 days old
2018-07-272018-08-26

Talent Development Manager

BJ's Restaurants
Huntington Beach, California 92647
  • Job Type
    Employee
  • Job Status
    Full Time

Do you have a passion for developing people, hospitality and culture? Are you passionate about creating the best guest experience and crafting your career in developing others to do the same? Then we have a great opportunity for you!

BJ’s is seeking an accomplished and innovative talent development leader who has a passion for culture, people and hospitality. The Team Member Talent Development (Training) Manager will be responsible for promoting BJ’s culture and service through innovative, exciting, and engaging training material aimed at ensuring BJ's is living its promise of creating and retaining fanatical fans.

  • Works with Learning Solutions Manager and Vice President of Talent Development to translate operational rollouts and procedures into compelling and effective courses by creating and delivering training materials through a variety of platforms, including: written training materials, video, Instructor led training and e-learning formats that align with all programs.
  • Creates a culture of continuous improvement and development in restaurant operations.
  • Act as a strategic partner and develop relationships with business leaders to align talent development initiatives with business strategy that ensures successful implementation of strategic initiatives and programs to drive results and outcomes.
  • Collaborate with operations and other functional departments to facilitate initiatives, programs and hourly development opportunities focused on increasing retention, improving service, hospitality, food quality and overall hourly execution.
  • Track and analyze talent development trends, diagnose root causes, and develop recommendations for innovative, talent development strategies.
  • Conduct in-field training meetings and round tables to advance hourly and manager level knowledge and skill in effectively executing hourly training.     

Requirements

  • A minimum of 4 years work experience in training and development
  • Ability to manage multiple tasks simultaneously, while working under pressure to meet deadlines. - Must be able to work in an environment that requires you to multi-task and perform well under shifting deadlines.
  • Working knowledge of MS Word, Excel, PowerPoint, and LMS systems preferred.
  • Experience in instructional technologies including rapid e-learning authoring tools.
  • Able to work a flexible schedule as business needs require.
  • Considerable knowledge of principles and best practices of talent development.
  • Experience with multi-unit, multi-state organizations, ideally in the restaurant, hospitality or retail space.
  • Excellent organization, priority-setting and time management skills.
  • Strong interpersonal, problem solving, verbal and written communication skills.
  • High sense of urgency and understanding of talent development.
  • Willingness to travel on a regular basis to support restaurants and NROs (new restaurant openings), various conferences and meetings

Categories

BJ's Restaurants

Since our humble beginnings back in 1978, we’ve continued to refine our brewhouse experience to make BJ’s a place where you can make the most of any meal. We want BJ’s to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we’ve put on the Chicago-style pizza. And they come here for our Pizookies, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven’t just crafted a brand, but a mindset. And our guests are the reason for this. And it’s because of them we’re continually striving to make sure every moment they choose to spend with us counts.

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Talent Development Manager

BJ's Restaurants
Huntington Beach, California 92647

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