8 days old

Vice President of Operations

Shreveport-Bossier Convention & Tourist Bureau
Shreveport, Louisiana 71101


Responsible for managing all aspects of Bureau operations and administration and reports to President/CEO. Directs and performs office management functions and manages all administrative supervisory personnel, provides human resources functions for the Bureau. Serves as chief operating officer and directs financials affairs for the organization.

Essential Functions/Accountabilities

Oversee all aspects of Human Resources including but not limited to personnel records, medical files, compensation data, performance evaluations, hiring/termination, on boarding of new hires, exit interviews, etc.

Assist with Interviews and hiring of new employees. Conduct pre-employment and employee orientation for new employees.

Maintain an effective Employee Policy, Procedure and Benefits Manual to ensure compliance with all applicable state and federal employment laws.

Work with all levels of management to ensure that SBCTB’s policies and procedures are followed as set forth by the board of directors.

Manage personnel reports related to employee leave, vacation, absenteeism, bereavement, etc. to ensure accuracy for annual audit.

Counsel employees in job-related issues when needed.

Investigates accidents and prepares reports for insurance carrier.

Administer the benefit program for SBCTB relating to medical, dental, vision, long term and short-term disability, life insurance, workers compensation, cafeteria and flex plans, and long-term care.

Provides supervision of the payroll process.


Work with Finance Director to maintain all necessary accounting records for internal operating control. Regulates, supervise and review with Finance Director a timely, full and accurate set of accounting books of the SBCTB reflecting all its activities in a manner commensurate with the relevant legislation for operation of the SBCTB, and subject to internal guidelines set from time to time by the Board of Directors.

Supervises continuous financial audit and control systems to monitor the performance of the SBCTB, its flow of funds, the adherence to the budget, the expenditures, the income, the cost of sales and other budgetary items.

Supervises the maintenance of all financial records. Directs the periodic review of these records to assure completeness.


Present to the Board of Directors financial statements and reports as required by all pertinent laws of the operations of the SBCTB and as deemed necessary and demanded from time to time by the Board of Directors.

Supervise all reporting, accounting and audit requirements.

Supervise and present for the approval of the Board of Directors an annual budget.

Investigate and introduce process improvement measures and presents suggestions to CEO for consideration. Work with the Visitor Center Manager to coordinate and oversee all aspects of the facility to ensure the office is operating in an efficient manner.

To alert the Board of Directors and to warn it regarding any irregularity, lack of compliance, lack of adherence, deficiencies and problems whether actual or potential concerning the financial systems, the financial operations, the financing plans, the accounting, the audits, the budgets and any other matter of a financial nature or which could or does have a financial implication.

Reviews and approves all legal contracts and agreements. Primary staff liaison to legal counsel to ensure compliance with public bid laws, equal employment opportunity laws, other federal and state laws, contracts and cooperative endeavor agreements, personnel issues, board governance, etc.

Exercise discretion and independent judgment as it relates to administrative issues with respect to negotiations, purchases, entertainment, advising vendors and/or industry partners of tax exemption, maintaining employee confidentiality, and ensuring that budgetary guidelines are met, as well as other matters of significance.

Cross train with Finance Director to ensure ability to maintain job duties in the absence of one another. Work with staff to encourage appropriate cross training.

Responsible for seeing that accounting materials on computer software or hardware have appropriate security features and work with Finance Director to ensure the software is maintained and updated periodically.

Involvement in professional and/or civic organizations to enhance networking opportunities.

Attend industry-related functions as required.

Other: The areas of responsibility listed above may not be all inclusive. Accept other activities or duties assigned.



Required Education, experience, knowledge, skills and abilities:

  • College degree or equivalent relevant experience in related field
  • Five to seven years of management experience in the personnel, accounting and finance areas
  • Strong supervisory and leadership skills mandatory
  • Excellent communication, organizational and negotiating skills
  • Strong interpersonal skills
  • Basic knowledge of employment law
  • Knowledge of state public bid law
  • Ability to work flexible hours including overnight travel
  • Ability to set, manage and meet multiple deadlines
  • Proven organizational skills
  • Exhibits flexibility and adaptability
  • Demonstrates ability to strategically plan
  • Working knowledge of the most current technologies and products used in the industry
  • Possess valid driver's license and have reliable transportation
  • Regularly required to talk or hear, see, sit, stand, walk, use hands/fingers or feel, reach, bend, stoop, climb stairs, and lift up to 25 lbs. (The physical demands described are representative of those that must be met by an employee to successfully perform the functions of the job.)


Posted: 2019-10-09 Expires: 2019-11-08

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Vice President of Operations

Shreveport-Bossier Convention & Tourist Bureau
Shreveport, Louisiana 71101

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